{"id":21,"date":"2026-10-06T22:20:37","date_gmt":"2026-10-06T20:20:37","guid":{"rendered":"https:\/\/www.revinnit.com\/condizioni-di-vendita\/"},"modified":"2026-10-08T10:58:10","modified_gmt":"2026-10-08T08:58:10","slug":"condizioni-di-vendita","status":"publish","type":"page","link":"https:\/\/www.revinnit.com\/en\/condizioni-di-vendita\/","title":{"rendered":"Terms of sale"},"content":{"rendered":"<!-- BOZZA del 6\/10\/2026, aggiornata l'8\/10, da far verificare al consulente prima della messa online. Vale sia per i clienti professionali (con partita IVA) sia per i privati (consumatori): Giuseppe ha confermato l'8\/10 che pu\u00f2 capitare di vendere a privati, quindi i prezzi nello shop sono IVA inclusa e le parti \u00abper i consumatori\u00bb restano. Consegna: ritiro in sede, spedizione da concordare (Giuseppe, 8\/10). Resi, consegna e tempi di risposta decisi da Giuseppe l'8\/10\/2026. -->\n<p class=\"has-piccolo-font-size wp-block-paragraph\"><em>This English version is a courtesy translation: in case of any discrepancy, the Italian text prevails.<\/em><\/p>\n<p class=\"has-piccolo-font-size wp-block-paragraph\">Last updated: 8 October 2026.<\/p>\n\n<h2 class=\"wp-block-heading\">1. Who sells and to whom<\/h2>\n<p class=\"wp-block-paragraph\">The seller is <strong>Revinnit S.r.l.<\/strong>, Via Enrico Mattei 5, 73020 San Cassiano (LE), Italy, VAT and tax code 05177470753, REA LE-347861. Contacts: phone +39 0836 509155, email info@revinnit.com, certified email (PEC) revinnitsrl@pec.it.<\/p>\n<p class=\"wp-block-paragraph\">The online shop is aimed mainly at companies and professionals buying for their business (\u00abbusiness customers\u00bb). Anyone buying for themselves, outside a professional activity (\u00abconsumer\u00bb), may also buy: for them the additional protections of the Italian Consumer Code (Legislative Decree 206\/2005) set out in these terms apply.<\/p>\n\n<h2 class=\"wp-block-heading\">2. Products and prices<\/h2>\n<p class=\"wp-block-paragraph\">Prices are in euros and include VAT; the amount excluding VAT is also shown, for business customers. Machines are sold on quotation: the product page lets you request one. Compatibility of spare parts and consumables is stated on the product page: if in doubt, ask us before ordering.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Order and payment<\/h2>\n<p class=\"wp-block-paragraph\">The order is concluded when you receive our confirmation by email. You can pay in two ways:<\/p>\n<ul class=\"wp-block-list\"><li><strong>by credit or debit card<\/strong>, through Stripe: the amount is charged when the order is confirmed. Card data is handled directly by Stripe, which complies with the card payment security standards (PCI-DSS): Revinnit neither sees nor stores it. Your bank may ask you to verify the payment (3D Secure);<\/li><li><strong>by advance bank transfer<\/strong>: the order ships once the payment has arrived.<\/li><\/ul>\n<p class=\"wp-block-paragraph\">On your card statement the charge appears as \u00abREVINNIT.COM\u00bb. The electronic invoice is issued to the details given in the order.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Delivery<\/h2>\n<p class=\"wp-block-paragraph\">Products are collected at our premises in San Cassiano (LE), Via Enrico Mattei 5: we will let you know when your order is ready. If you prefer shipping, we agree it together: before shipping we tell you the cost and delivery time, and shipping is paid separately. We will let you know if a product is not available. On receipt, check the packaging and contents and report any transport damage immediately, preferably with a photo.<\/p>\n\n<h2 class=\"wp-block-heading\">5. Cancelling an order<\/h2>\n<p class=\"wp-block-paragraph\">Until the order has been shipped or prepared for collection you can cancel it by writing to info@revinnit.com with the order number: we refund what you paid, as described in section 7. If the order has already shipped, the rules on withdrawal (for consumers) or returns (for business customers) apply.<\/p>\n\n<h2 class=\"wp-block-heading\">6. Withdrawal and returns<\/h2>\n<h3 class=\"wp-block-heading\">6.1 For business customers<\/h3>\n<p class=\"wp-block-paragraph\">Between businesses the law does not provide a right of withdrawal, but we accept returns on the following conditions. Contact us before shipping and we will tell you how to proceed.<\/p>\n<ul class=\"wp-block-list\"><li>The return must be requested <strong>within 14 days of delivery<\/strong>.<\/li><li>Products must be intact, unused and in their original sealed packaging.<\/li><li>The following cannot be returned: opened inks and consumables; printheads and electronic parts removed from their packaging or installed; products ordered specifically for the customer.<\/li><li>Return shipping is paid by the customer, unless the product is defective or the mistake is ours: in that case we pay for it.<\/li><li>We refund within 14 days of receiving and checking the returned product, as described in section 7.<\/li><\/ul>\n<h3 class=\"wp-block-heading\">6.2 For consumers: right of withdrawal<\/h3>\n<p class=\"wp-block-paragraph\">Consumers may withdraw from the contract, without giving any reason, within <strong>14 days<\/strong> from the day they receive the products (Articles 52 et seq. of the Italian Consumer Code). To do so, an explicit statement sent to info@revinnit.com or to the certified email revinnitsrl@pec.it is enough, also using the form below.<\/p>\n<ul class=\"wp-block-list\"><li>Products must be returned within 14 days of the withdrawal notice, to Revinnit's address. Return costs are borne by the consumer.<\/li><li>The consumer is liable for any reduction in the value of the products resulting from handling beyond what is necessary to establish their nature and functioning.<\/li><li>Withdrawal is excluded in the cases provided for by Article 59 of the Consumer Code, for example for products made to measure or clearly personalized.<\/li><\/ul>\n\n<h3 class=\"wp-block-heading\">Withdrawal form<\/h3>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"wp-block-paragraph\">To: Revinnit S.r.l., Via Enrico Mattei 5, 73020 San Cassiano (LE), Italy \u2014 info@revinnit.com \u2014 revinnitsrl@pec.it<br>I\/We hereby give notice that I\/we withdraw from my\/our contract of sale of the following goods: \u2026<br>Ordered on \u2026 \/ received on \u2026<br>Order number: \u2026<br>Name of consumer(s): \u2026<br>Address of consumer(s): \u2026<br>Signature of consumer(s) (only if this form is sent on paper)<br>Date: \u2026<\/p><\/blockquote>\n\n<h2 class=\"wp-block-heading\">7. Refunds<\/h2>\n<p class=\"wp-block-paragraph\">When a refund is due (cancelled order, withdrawal, accepted return, product not available) we make it with the same means used to pay:<\/p>\n<ul class=\"wp-block-list\"><li>payment by <strong>card<\/strong>: the refund goes back to the same card through Stripe; the time it takes to appear depends on the bank that issued the card;<\/li><li>payment by <strong>bank transfer<\/strong>: we refund by bank transfer to the account you give us.<\/li><\/ul>\n<p class=\"wp-block-paragraph\">For consumers who withdraw, the refund, including standard delivery costs, is made within 14 days of the day we receive the withdrawal notice; we may wait until we have received the products, or proof of their shipment, before refunding.<\/p>\n\n<h2 class=\"wp-block-heading\">8. Complaints and disputes<\/h2>\n<p class=\"wp-block-paragraph\">For any problem with an order, write to info@revinnit.com or call +39 0836 509155, quoting the order number: we reply within 2 working days. Before disputing a charge with your bank, please contact us: a refund made by us arrives sooner and at no cost to anyone.<\/p>\n\n<h2 class=\"wp-block-heading\">9. Warranty<\/h2>\n<h3 class=\"wp-block-heading\">9.1 For business customers<\/h3>\n<p class=\"wp-block-paragraph\">The warranty against defects provided by the Italian Civil Code for sales applies (Articles 1490 et seq.): defects must be reported within 8 days of discovery and claims expire one year after delivery.<\/p>\n<h3 class=\"wp-block-heading\">9.2 For consumers<\/h3>\n<p class=\"wp-block-paragraph\">The legal guarantee of conformity of the Consumer Code applies (Articles 128 et seq.), for defects that appear within two years of delivery.<\/p>\n<p class=\"wp-block-paragraph\">In both cases the warranty does not cover damage caused by improper use, incorrect installation or the use of incompatible materials.<\/p>\n\n<h2 class=\"wp-block-heading\">10. Personal data<\/h2>\n<p class=\"wp-block-paragraph\">How we process order data is explained in the<a href=\"\/en\/privacy\/\">privacy policy<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">11. Governing law and jurisdiction<\/h2>\n<p class=\"wp-block-paragraph\">Italian law applies. For disputes with business customers, the Court of Lecce has exclusive jurisdiction; for disputes with consumers, the court of the place where the consumer resides or is domiciled.<\/p>","protected":false},"excerpt":{"rendered":"<p>Le versioni in altre lingue di questa pagina sono traduzioni di cortesia: in caso di differenze prevale il testo italiano. Ultimo aggiornamento: 8 ottobre 2026. 1. Chi vende e a chi Il venditore \u00e8 Revinnit S.r.l., Via Enrico Mattei 5, 73020 San Cassiano (LE), P.IVA e C.F. 05177470753, REA LE-347861. Contatti: telefono +39 0836 509155, [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":2,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":74,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions\/74"}],"wp:attachment":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}