{"id":54,"date":"2026-10-07T13:15:06","date_gmt":"2026-10-07T11:15:06","guid":{"rendered":"https:\/\/www.revinnit.com\/assistenza-remota\/"},"modified":"2026-10-07T15:11:12","modified_gmt":"2026-10-07T13:11:12","slug":"assistenza-remota","status":"publish","type":"page","link":"https:\/\/www.revinnit.com\/en\/assistenza-remota\/","title":{"rendered":"Remote assistance"},"content":{"rendered":"

Many software, color profile, driver and RIP settings issues can be solved by connecting to your computer, without waiting for a technician to come out. One click and a phone call are all it takes.<\/p>\n\t\t

\n\t\t\t
\n\t\t\t\t\n\t\t\t\t\t<\/span>\n\t\t\t\t\tDownload remote assistance<\/strong>For Windows \u00b7 free \u00b7 nothing to install<\/small><\/span>\n\t\t\t\t<\/a>\n\t\t\t\t

Using a Mac?\n\t\t\t\t\tMac with Apple chip<\/a>\n\t\t\t\t\tMac with Intel processor<\/a>\n\t\t\t\t<\/p>\n\t\t\t\t

    \n\t\t\t\t\t
  1. Open the file you downloaded.<\/strong> If Windows shows a protection warning, click \u201cMore info\u201d and then \u201cRun anyway\u201d.<\/li>\n\t\t\t\t\t
  2. Call us or message us<\/strong> and read us the ID and password you see.\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCall +39 0836 509155<\/a>\n\t\t\t\t\t\t\t<\/svg>Message us on WhatsApp<\/span><\/a>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t
  3. The technician connects<\/strong> and helps you on your screen. When you have finished, close the program.<\/li>\n\t\t\t\t<\/ol>\n\t\t\t<\/div>\n\n\t\t\t
    \n\t\t\t\t

    Do you have a service contract?<\/p>\n\t\t\t\t

    If our technician has already installed remote assistance on your machine's computer, you don't need to do anything: call us and we connect, as long as the computer is switched on.<\/p>\n\t\t\t\t

    The program is RustDesk 1.5.0, open source (AGPL-3.0 licence), in the developers' original version: source code at github.com\/rustdesk\/rustdesk<\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Many software, color profile, driver and RIP settings issues can be solved by connecting to your computer, without waiting for a technician to come out. One click and a phone call are all it takes.<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":1,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":58,"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/pages\/54\/revisions\/58"}],"wp:attachment":[{"href":"https:\/\/www.revinnit.com\/en\/wp-json\/wp\/v2\/media?parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}