Many software, color profile, driver and RIP settings issues can be solved by connecting to your computer, without waiting for a technician to come out. One click and a phone call are all it takes.
Download remote assistanceFor Windows · free · nothing to install
Using a Mac? Mac with Apple chip Mac with Intel processor
- Open the file you downloaded. If Windows shows a protection warning, click “More info” and then “Run anyway”.
- Call us or message us and read us the ID and password you see. Call +39 0836 509155 Message us on WhatsApp
- The technician connects and helps you on your screen. When you have finished, close the program.
Do you have a service contract?
Se il nostro tecnico ha già installato l’assistenza remota sul computer della vostra macchina, non dovete fare nulla: chiamateci e ci colleghiamo noi, basta che il computer sia acceso.
The program is RustDesk 1.5.0, open source (AGPL-3.0 licence), in the developers' original version: source code at github.com/rustdesk/rustdesk.